Deejay Shoes delivery and refunds policy

Our UK delivery charges are included in the price of the item for sale for delivery anywhere in mainland UK. We send to any UK mainland address. We aim to despatch items within 2-3 working days although most items are despatched the same day (Monday to Friday). We will contact you immediately if any item is out of stock with details of when the item will be available for despatch. Please contact us for any international orders on 01279 506900. Refund Policy Items purchased on our website can be returned for a full refund under our refund policy (please be aware that this is not the normal policy of our stores) provided that you have first notified us by telephone 01279 506900 within 7 days of the purchase and the goods are then returned in a re-salable condition, which is at our discretion, with any swing tickets still attached. As we offer free mainland UK delivery on all orders we are unable to refund any postage costs incurred by you while returning unwanted goods. In addition to this refund policy, under the UK’s distance selling regulations, you have the right to cancel the purchase contract within 7 days. For your own protection when returning any items, we suggest that you use Recorded Delivery, as we will not issue refunds for any items that fail to reach us. Your statutory rights are not affected. For further details of our delivery and refund policies and to ask any questions please contact us via our Contact Page.